Our team

The people who arrange private flights at Maldives Private Jet work from three offices: at Velana International Airport in Malé, at Zurich Airport and at Larnaca International Airport in Cyprus. This page introduces six of them, with their roles, the languages they speak and their direct e-mail addresses.

We are a broker and have no aircraft of our own. Operators holding an Air Operator Certificate (AOC) fly the aircraft; what you get from us is the work of these people: knowing which operators can reach the Maldives, comparing their offers, checking the documents and following the trip until you land. Each client has one consultant who stays the main contact from the first request to the return flight.

The people you will talk to

Six colleagues work on flights to the Maldives. Each has a personal page with direct contacts, and you can write to any of them by name.

How a request moves through the team

You always talk to the same consultant, but several colleagues work on each flight to the Maldives:

1. RequestYour consultant replies with questions on dates, passengers, baggage, the resort and any pets, at any time of day.
2. Search and offersThe consultant asks operators with an AOC for available aircraft and sends you several options, typically 4 to 7, with the aircraft model, cabin photos, flight time and price for the whole aircraft.
3. Contract and paymentYou receive a written contract; payment follows by bank transfer, card or, if you prefer, cryptocurrency such as USDT or USDC.
4. Ground arrangementsThe concierge team arranges what you asked for: catering on board, cars at the departure airport and, together with the resort, the seaplane, speedboat or domestic flight after landing.
5. Arrival in the MaldivesThe Maldives office follows the landing at Velana and keeps in touch with the operator about the return flight.
6. After the tripQuality control asks for your feedback and passes any remark to the operator.

Where the team works

The offices at Velana International Airport, Zurich Airport and Larnaca International Airport are open daily from 07:00 to 23:30 local time. Requests are accepted and handled around the clock, so a message sent at night is picked up without waiting for the morning. Meeting your consultant in an office is possible by appointment; addresses, maps and office e-mails are on the contact page.

What you can ask the team to arrange

Besides the flight itself, the concierge team arranges through partners what the trip needs on the ground and on board:

• the transfer from Velana to your resort by seaplane, speedboat or domestic flight, timed to your landing;
• catering to your menu on board;
• cars with a driver to and from the departure airport;
• resort and hotel bookings, and yacht charters in the Maldives;
• an Empty Leg on your route if your dates are flexible.

Working with us

We look for people who know business aviation or premium travel, speak at least two languages and stay accurate under time pressure. How to apply is explained on the careers page; applications go to flight@private-jet.vip with "Careers" in the subject line.

Questions about our team

• • Will I always deal with the same consultant?

  • Yes. From the first request you have one consultant who handles every stage of the flight and your later bookings. If that person is unavailable, a colleague who already knows your trip takes over.

• • Can I write to a specific member of the team?

  • Yes. Each personal page lists that colleague's direct e-mail address. For a new flight request, flight@private-jet.vip is still the quickest route, as it is read around the clock.

• • Is someone from the team in the Maldives?

  • Yes. Our Maldives office is at Velana International Airport, headed by Michael Kahn. It follows arrivals and departures of our clients' flights and the transfers to the resorts.

• • Do you have your own aircraft and pilots?

  • No. We are a broker: the aircraft and crews belong to operators holding an Air Operator Certificate. The operator's name and the aircraft model are stated in the offer and in the contract.

• • Can I discuss my trip in Russian or Ukrainian?

  • Yes. Michael Kahn speaks Russian and Sebastian Mill speaks Ukrainian. Mention the language in your first message.

• • Who handles complaints?

  • Brendan Smart, who is responsible for quality control and communications. Write to Brendan.Smart@private-jet.vip or to flight@private-jet.vip with "Complaint" in the subject line, and include the date and route of the flight.